VICTORIA ESCOBEDO

1147 N. MOROCCO AVENUE

DALLAS, TX

214-208-1690

escobedovictoria@yahoo.com

 

OBJECTIVE:

 

To obtain a position that will enable me to use my strong customer service and organizational skills. Ability to work well with others and show the drive to expand my knowledge. Looking to secure a position with a well-established organization that will lead to a lasting work relationship.

 

SKILLS:

·   Strong Customer Service

·   Bilingual

·   Able to adapt to environment

·   Multitasking

·   Organizational Skills

·   Teamwork

·   Leadership ability

·   Experience with Microsoft Office programs

 

EXPERIENCE:

 

OREILLY AUTO PARTPRESENT

DALLAS. TX

PARTS SPECIALIST

·   Navigate systems to assist customers purchase parts

·   Arrange products on shelves

·   Inbound calls for pricing and part availability

 

CITY OF DALLAS                    MARCH 2011 – APRIL 2013

DALLAS, TX

STRATEGIC CUSTOMER SERVICE 311 DISPATCHER

·   Strong PC Skills with ability to navigate multiple systems

·   Ability to work inbound calls and outbound calls as needed by technicians

·   Communicate in a professional and effective manner

·   Dispatch on all radios assigned by non-emergency city services

·   Document all calls on Excel as required or transcribe on logs depending on radio assignment

 

BRIGHT TRUCK LEASINGFEBURARY 2008- MARCH 2010

DALLAS, TX

OFFICE MANAGER

·   Manage rental counter

·   Assist Branch Manager with client and vendors as required

·   Purchased all fuel

·   Verified Insurance Certificates

·   Delegate all required work

 

DALLAS COUNTY DISTRICT ATTORNEY OFFICE MAY 2005- JULY 2007

DALLAS, TX

RECORDS CLERK

·   Data Entry of felony cases

·   Scan, archive, file and retrieve cases

·   Order office supplies

·   Deliver mail and checks for District Attorney office

·   Inbound calls from police agencies for dispositions

 

EDUCATION:

 

MOISES E. MOLINA HIGH SCHOOL 2002 Graduate

DALLAS, TX

 

VOLUNTEER:

 

Assist with soccer team from the Oak Cliff Recreational League.  Ability to communicate and understand kids needs as well as different approach of learning a new task.

 

 

 

REFERENCES:

 

UPON REQUEST